REFUND POLICY AND WARRANTY

Please read the following Terms and Conditions carefully before using this website. These General Sale Terms are applying to any order placed on the website www.levshaeurope.com:

1. GENERAL SALES TERMS & CONDITIONS
1.1 These Terms and Conditions are applying for www.levshaeurope.com customer (hereafter Client) and LEVSHA Europe OÜ (hereafter levshaeurope.com) relating to the sale and purchase of products on the website www.levshaeurope.com. All sales transactions are effectuat on a legal basis.
1.2 The sale and purchase of products via www.levshaeurope.com will be governed by the following Terms and Conditions for all registered users of cutismedical.com and guests who wish to purchase products via this website. These can not contradict the law of Estonian Republic and can be supplemented with additional provisions (information about services, goods, prices).
1.3 At any time by updating the web page www.levshaeurope.com reserves the right to update the website and may revise these Terms and Conditions relates product’s prices, descriptions, safety options, etc. From time to time, those options could change and our company is under no duty to notify Client of such updates. All changes become effective from the moment of updating this website.
1.4 If the Client placed an order before any changes to the conditions were made, the product is delivered to the Client in accordance with the previous conditions, except as otherwise provided by the laws of Estonia or herein.

2. WARRANTY AND RETURNS
2.1 All products in levshaeurope.com online store are 100% original. Product images are for illustrative purposes only. Product images may differ from the actual product. Products description, pricing and availability displayed on the levshaeurope.com under product’s illustration. In case of doubt or for further information, do not hesitate to contact us.
2.2 According to the Law of Obligations, the Client has 14 days from the delivery of the parcel to return it to levshaeurope.com if the product was not suitable for the Client. In case of order return, the product should be in same condition in which it was send by our company. Tags, labels and any other accessory related to the product should be on same place. Our company will not accept to pay back the order price to Client, if product of order send back damaged, soiled, broken or incomplete.
2.3 For order cancellation, the Client should send an email to info@ levshaeurope.com during 14 days from the delivery date of the order. The main subjects of email should be the reason of order return, client’s name and order notification.
2.4 Within 14 days from the time when defect on product was found, Client should inform us with email to info@ levshaeurope.com. The main subject of email should be client’s name, contact information, date of making a claim, photo of product defect, invoice number or copy of invoice.
2.5 levshaeurope.com is not responsible or liable in defects that appeared as result of fault or negligence of the client’s use.
2.6 If the product is non-suitable for the Client and need to be returned, the Client is responsible for the cost of product return charge. levshaeurope.com covers postal fees only, if it was wrong or defective product delivered to the Client.
2.7 If all the mentioned conditions are complied, return will be paid within 30 days.
2.8 In case, if Client would like to exchange product for a different one the Client is responsible for the postal fees.
2.9 If the product has defect that was impossible to detect by external examination and that did not appear at the opening of the package, as well as if the product is not what was ordered, levshaeurope.com has the right to reduce the price of the product ordered or completely reimburse the cost of product to the Client.

3. LIABILITY AND FORCE MAJEURE
3.1 levshaeurope.com is liable before the Client for any damage resulting from violation of the conditions in accordance with the legal acts of Estonia.
3.2 The Client is liable before levshaeurope.com for any damage resulting from violation by the Client of the conditions in accordance with the legal acts of Estonia. The Client is responsible for provided information and all the consequences that may arise from the information provided to them.
3.3 Neither of the parties is liable before the other one for conditions violated in the form of a delay or failure to comply with obligations in case this was caused by force majeure circumstances independent from the parties. The Agreement will be suspended during the period in which the force majeure event goes on and it is not a violation of the General Conditions.
3.4 levshaeurope.com does not compensate for moral damage that caused by change of prices, product delivery time, etc in the framework of the current conditions.
3.5 levshaeurope.com does not refund the client's expenses caused by circumstances when the Client undertakes an obligation before third parties (independent from levshaeurope.com) on conditions contradicting the current conditions.
3.6 levshaeurope.com will not reimburse for the Client any loss of profit, consequential or other economic loss due to changes in prices, delivery times, etc.
3.7 levshaeurope.com will not be liable for any failure or delay in performance of any of our obligations under an agreement that is caused by outside events our reasonable control (force majeure events).
3.8 The maximum amount of compensation may be the cost of the product and delivery of the ordered by the Client in levshaeurope.com online store.